Frequently Asked Questions
Everything you need to know about your One Shot Miner purchase.
What payment methods do you accept for mining hardware?
We accept major credit cards, bank wire transfers, and various cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and USDT to provide flexibility for our global customers.
How long does shipping take for in-stock units?
In-stock miners are typically processed within 48 hours and shipped via DHL or FedEx, with an average delivery time of 5-7 business days depending on your location.
Do the miners come with a manufacturer warranty?
Yes, all new mining hardware comes with a standard manufacturer warranty, typically ranging from 6 to 12 months, covering any factory defects or hardware failures.
Are customs duties and taxes included in the price?
Prices listed on our website do not include import duties, taxes, or VAT. Customers are responsible for complying with their local customs regulations and paying any applicable fees upon arrival.
What is your return policy for electronic equipment?
Due to the volatile nature of the cryptocurrency market and the high demand for hardware, all sales are final. However, we offer full technical support and facilitate warranty claims with the manufacturer.
Do I need to purchase a separate power supply unit (PSU)?
Most of our high-performance miners include an integrated power supply. Please check the specific product description to confirm if a separate PSU is required for your chosen model.